GDPR Compliance

Last updated: 12/10/2025

1. Introduction

Mocowries is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This page explains how we handle your personal data in accordance with GDPR requirements.

2. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given explicit consent for processing your data
  • Contract: Processing is necessary to fulfill our contract with you
  • Legal Obligation: We must process data to comply with legal requirements
  • Legitimate Interest: Processing is necessary for our legitimate business interests

3. Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data that we hold.

Right to Rectification

You have the right to request correction of inaccurate or incomplete data.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data.

Right to Data Portability

You have the right to request transfer of your data to another service or to you in a structured, commonly used format.

Right to Object

You have the right to object to processing of your personal data in certain circumstances.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing.

4. Data We Collect

We collect and process the following categories of personal data:

  • Wallet addresses (public blockchain data)
  • Transaction history (public blockchain data)
  • Usage data and analytics
  • Cookie data and preferences
  • Communications with our support team

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing our services to you
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our agreements

Note: Blockchain data is immutable and cannot be deleted once recorded.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers, including:

  • Standard Contractual Clauses
  • Adequacy decisions by the European Commission
  • Other appropriate safeguards as required by GDPR

7. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Regular backups
  • Incident response procedures

8. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours, as required by GDPR.

9. Children's Data

Our Platform is not directed at children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

10. Exercising Your Rights

To exercise any of your GDPR rights, please contact our Data Protection Officer at:

Email: dpo@mocowries.com

Subject: GDPR Rights Request

We will respond to your request within one month. In complex cases, we may extend this by two additional months.

11. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

12. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our GDPR compliance. You can contact our DPO at:

Email: dpo@mocowries.com

13. Updates to This Page

We may update this GDPR compliance page from time to time to reflect changes in our practices or legal requirements. Please check this page regularly for updates.